Shipping/Return Policy

Shipping Policy

At Simply Chosen, we’re so thankful you’ve chosen to add something beautiful to your wardrobe. We take pride in preparing and packaging each order with care and intention. Please take a moment to review our shipping details below for helpful information on processing times, combined orders, and shipping expectations.

We aim to ship all orders within 1–2 business days of receiving them (excluding weekends and holidays). As a small business, there may be occasional delays, but this is rare. For real-time updates or notices about extended processing times, be sure to follow us on Instagram (@simplychosenco).

If you place multiple orders on the same day and they haven’t shipped yet, feel free to email us at shopsimplychosenco@gmail.com and we’ll do our best to combine them into one package. 

Once your order leaves our hands and is with USPS or UPS, it’s officially out of our control. We are not responsible for shipping delays, lost or stolen packages, or delivery issues. For any shipping-related concerns, please reach out directly to the carrier. A tracking number will always be provided so you can follow your package along its journey.

Thank you for your support and understanding—every order means the world to us! If you have any questions at all, please reach out to us at shopsimplychosenco@gmail.com so we can help.

 

Return Policy

We want you to absolutely love what you picked from Simply Chosen—but if something isn’t quite right, here’s how returns work.

Because we are a small, curated boutique, we do not offer refunds or cancellations. Returns are accepted within 7 days of delivery for store credit only. Customers are responsible for return shipping costs and we recommend using a trackable method, as Simply Chosen is not responsible for lost return packages.

To be eligible for return:

  • Items must be returned in original condition—unworn, unwashed, unaltered, with all tags attached.
  • Items must be free from makeup stains, deodorant marks, pet hair, perfume, or any signs of wear.
    Items that don’t meet these standards may be denied and sent back to you.
  • Once we receive and inspect your return, store credit will be issued via email within 3–5 business days. Original shipping fees are non-refundable. Returns that don’t meet our criteria will be returned to the sender.

If you have questions or need help with a return, don’t hesitate to email us at shopsimplychosenco@gmail.com. We’re always happy to assist!

Thank you so much for shopping with Simply Chosen and supporting small!

 

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